Your Privacy Matters to Us
Learn how lunethario protects and manages your personal data securely and responsibly.
Introduction to Privacy Commitment
At lunethario, we value your privacy and strive to protect your personal data responsibly. This Privacy Policy outlines how we collect, store, use, and share your information when you interact with our website and digital services in Australia.
Our privacy practices adhere to the Australian Privacy Principles and are aligned with legal regulations to safeguard your interests. Please review this statement to understand your rights and how your data is processed by us.
Information We May Collect
We collect information to operate our website, improve services, and communicate with you. The data we gather is either provided directly by you or collected automatically during your website visit.
Information Provided Directly by You
- • Contact details submitted through forms or email.
- • Your preferences, interests, and communication choices.
- • Feedback or responses you voluntarily share with us.
- • Content submissions such as comments or reviews.
- • Any purchases or transactions made through our e-commerce sections.
Automatically Collected Information
- • Session data like pages visited and click paths.
- • IP address and location based on connection.
- • Device type, browser, and operating system details.
- • Date, time, and duration of your website visits.
- • Cookie identifiers and similar tracking technologies.
How We Use Your Information
We use your data to deliver services, personalise your experience, analyse website performance, and provide customer support. Your information also helps us enhance security measures.
- • Processing and delivering your requests or purchases.
- • Personalising website content and recommendations.
- • Responding to questions or providing customer support.
- • Analysing and improving website functionality.
- • Sending updates, notifications, or promotional content.
- • Preventing fraud or protecting site security.
- • Complying with legal requirements and obligations.
Our Privacy Promise: We commit to treating your data with care, protecting it against misuse, and only using it for legitimate business purposes as set out in this policy.
How We Share Your Data
Information may be shared with trusted service providers or partners to support our business operations, always under strict confidentiality requirements. We never sell your data.
Third Party Service Providers
Carefully selected vendors may process your data on our behalf—for example, email delivery platforms, hosting or analytics providers—to help run and improve our digital services.
Legal and Regulatory Disclosure
We may disclose information to comply with legal obligations, regulatory requests, court orders, or enforce our rights if necessary.
Anonymous Statistical Analysis
Aggregated, de-identified data may be used for research, analysis, or reports without identifying any individual user.
Your Privacy Rights and Choices
Under Australian law, you have rights to access, correct, delete, or restrict the use of your personal information. You can also object or request your data be transferred.
- • Request access to personal data held about you.
- • Request corrections if your details are inaccurate.
- • Ask for deletion of data no longer required.
- • Request your data in a common format.
- • Object to certain processing activities.
- • Request limits on the use of your data.
To exercise your rights or make a privacy enquiry, please contact us using the details provided at the end of this policy.
How We Secure Your Data
We maintain reasonable physical, technical, and organisational safeguards to help protect your information from unauthorised access, misuse, or loss.
Technical Security Measures
- • Data encryption during transfer and storage.
- • Secure server and network infrastructure.
- • Firewall and intrusion prevention systems.
- • Regular software updates and security patches.
Organisational Safeguards
- • Access controls and role-based permissions.
- • Staff training in privacy and security.
- • Procedures for handling data incidents.
- • Confidentiality agreements with vendors and staff.
How Long We Keep Your Data
We retain data only as long as necessary for service delivery, legal compliance, or as required for business purposes described here.
- • Account data is kept until you request deletion.
- • Service interaction data stored for operational use.
- • Records of communications for support tracking.
- • Transaction data kept per regulatory guidelines.
- • Preference and opt-in information securely managed.
Retention periods vary by data type and legal requirement.
International Transfers of Information
If data is processed outside Australia, we ensure it receives adequate protection and complies with relevant privacy standards.
- • Transfers only to reputable jurisdictions.
- • Use of standard data protection clauses.
- • Vendor assessment and compliance checks.
- • Clear agreements for safeguarding information.
About Cookies and Tracking
Cookies help us improve site functionality, analyse usage, and personalise your experience. You can manage cookies via your browser at any time.
Types of Cookies Used
- • Cookies needed for site security and basic features.
- • Monitor site usage and user interactions.
- • Remember preferences for improved experience.
- • Enable enhanced website features.
You can control or delete cookies within your browser settings.
Updates to Our Privacy Policy
We may update this policy for new legal, technical, or business developments. Check this page regularly for the latest information.
- • Website announcement of major updates.
- • Email notification if you’re subscribed.
- • Update date displayed at the policy top.
- • Continued use signals acceptance of changes.
We encourage regular policy reviews for your awareness.
How to Contact Us
For privacy questions or data requests, reach out using these details.
lunethario
365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61314820734
Email: content@lunethario.com
This policy was last updated on October 31, 2025.
Effective from October 31, 2025.